FAQ

Frequently Asked Questions (FAQ)

1. What payment methods do you accept?
We accept secure online payments via PayFast, which supports Mastercard, Visa, Instant EFT, and other popular South African payment methods.

2. How long does delivery take?
Once an order is placed and processed, delivery typically takes 2 to 5 business days depending on your location.

3. Can I change or cancel my order?
You can cancel or change your order within 2 hours of placing it, or before it has been dispatched. Once shipped, the order cannot be canceled, but you can initiate a return after you receive it.

4. What is your return policy?
We offer a 7-day return policy for items that are unworn, unwashed, and still have their original tags and packaging intact. Please note that customers are responsible for return shipping costs unless the item received is damaged or incorrect.

5. How can I contact customer support?
If you have any questions about your order, sizing, or delivery, please feel free to reach out to us using the contact details provided on our website.